Warranty and Maintenance

At Kaowz, we're committed to offering high-quality products, which is why all our knives are manufactured with the finest materials and rigorous quality standards. To ensure customer satisfaction, we offer a comprehensive warranty and guidance on proper knife maintenance.

Guarantee

1. Warranty Period: Our Kaowz knives come with a lifetime warranty from the date of purchase. The warranty covers manufacturing defects, such as problems with the blade, handle, or materials used.

2. Warranty Coverage: The warranty covers:

• Manufacturing defects;
• Structural problems in the blade or handle;
• Abnormal wear and tear during use under normal conditions.

3. Warranty Exclusions: The warranty does not cover:

• Damage caused by misuse or abuse;
• Natural wear of the blade due to regular use;
• Damage caused by lack of proper maintenance;
• Alterations or repairs carried out by third parties.

4. How to Activate the Warranty: If you encounter a warranty issue, please contact our support team by email at [insert contact email address] or phone at [insert contact phone number]. Information such as the date of purchase, a description of the defect, and possibly photos or videos for evaluation will be required.

Kaowz Knives Maintenance

1. Blade Care: To ensure the longevity of your knife, it's essential to keep it sharp and clean. Avoid cutting extremely hard materials that could damage the blade, and always use suitable cutting surfaces, such as wooden or plastic cutting boards.

2. Cleaning: After each use, wash your knife by hand with warm water and mild soap. Avoid soaking it and dry it immediately with a soft cloth. We do not recommend using a dishwasher, as this can compromise the durability of the blade and handle.

3. Storage: Store your knife in a dry, safe place, preferably in a sheath or knife block. This prevents damage to the blade and ensures its safety.

4. Sharpening: Sharpen your knife regularly to maintain its performance. We recommend using quality sharpening stones or sharpening steels. If necessary, seek professional sharpening.

Contact

If you have any questions about the warranty or how to properly care for your Kaowz knife, our team is here to help. Contact us at kaowzfacas@gmail.com or call +55 (28) 99902-5695 .